Issue: "My image URL isn't working"
Fix:
- Verify URL starts with https://
- Verify URL ends with .jpg, .png, .webp, or .gif
- Test: Paste URL in private browser - should show ONLY the image
- Don't use Google Drive, Dropbox, or other file-sharing links
Issue: "Changes not appearing in generated schema"
Fix:
- Changes sync automatically within 5 minutes
- Clear your browser cache
- Force refresh: Regenerate code (optional)
- Check the live URL in validation tool after 10 minutes
Issue: "Validation tool shows errors"
Fix:
- Check which schema type is causing errors
- Most common: Missing required fields
- Verify all URLs are complete and accessible
- Ensure pricing is formatted as numbers (not text with $ symbol)
- Contact support with specific error message
Issue: "How long until AI systems find me?"
Answer:
- Schema is discoverable immediately after installation
- AI systems typically take 2-4 weeks to discover and index
- Google may show rich results sooner (1-2 weeks)
- Be patient - this is infrastructure that compounds over time
Still stuck? Use the support widget or email support - we typically respond within 24 hours M-F.
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